Delivery Policy

Our Delivery Policy was last updated June 2022

Interpretation

The words of which the initial letter is capitalised have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.

Definitions

For the purposes of this Disclaimer:

"Company" (referred to as either "the Company", "We", "Us" or "Our" in this Disclaimer) refers to Kitchenwide Limited

"Goods" refers to the items offered for sale on the Service.

"Orders" means a request by You to purchase Goods from Us.

"Service" refers to the Website.

"Website" refers to Kitchenwide accessible from kitchenwide.co.uk

"You" means the individual accessing the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.

Thank you for visiting and shopping at Kitchenwide.co.uk. The following terms and conditions constitute our Delivery Policy.

Domestic Online Order Delivery Policy

All Orders are manufactured within 7-10 business days. Orders are not manufactured or delivered on weekends or public holidays.

If We are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in shipment of Your Order, We will contact You via email or telephone.

Shipment confirmation & Order tracking

You will receive a Shipment Confirmation Email Once Your Order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.  We partner with both Royal Mail and DPD dependent on the size of your order.

Damaged Products

Kitchenwide.co.uk is not liable for any products damaged or lost during delivery. If You have received Your Order damaged, please contact us straight away on 0161 710 3690.  Please save all packaging materials and damaged goods

Contact Us

If you have any questions about our delivery Policy, You can contact Us:

By visiting this page on our website: kicthenwide.co.uk/contact-us

By sending us an email: studio@kitchenwide.co.uk

Calling +44 (0)161 710 3690

Please note the above delivery information is for online orders only, if you are currently having a full kitchen designed or are a network partner, your allocated kitchen designer will be able to discuss delivery options. 

Local Pick-Up

We are based in Stockport, Greater Manchester.  Local customers and trades are welcome to collect products from our factory, but this must be pre-arranged with our factory team.  Contact us on the details above if you would like to pick up your order.